General terms and Conditions
General Terms and Conditions (AGB) of the company Christliche Initiative für Indien e.V. (hereinafter referred to as Cifi e.V.) for contracts with end consumers in the mail order and online trade
§ 1 Scope of application
For the business relationship between the Christian Initiative for India e.V. (seller) and the buyer (customer) are valid exclusively - also for all future business - the following general trading conditions in their at the time of the order valid version. Conflicting or deviating terms and conditions of the customer are not recognized by the seller, unless he has expressly agreed to their validity in writing.
These General Terms and Conditions apply to all sales that are handled directly via our online shop. In addition, for orders that you send to us by telephone, post or e-mail.
§ 2 Conclusion of contract
Your order is bindingly placed by placing the goods in the shopping cart and finally sending the order. Or if you place an order with us by telephone or e-mail. By placing an order, you make a binding declaration that you wish to purchase the goods. In the case of orders in the online shop and by e-mail, you will be informed of the receipt of your order immediately by e-mail. The confirmation of receipt takes place automatically and does not yet represent a declaration of acceptance. The sales contract comes about by the fact that we accept the offer lying in your order to the conclusion of a sales contract by supply of the commodity.
§ 3 Right of revocation
According to § 13 BGB the consumer has a legal right of revocation. A consumer is any natural person who concludes a legal transaction for a purpose that cannot be attributed to either his commercial or his self-employed professional activity.
You can revoke your contractual declaration within two weeks without giving reasons in writing (eg letter, fax, e-mail) or - if the goods before the deadline - by returning the goods. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our duties to inform according to § 312c Abs. 2 BGB in connection with § 1 Abs. 1, 2 and 4 BGBInfoV and our obligations according to § 312e Abs. 1 Satz 1 BGB in connection with § 3 BGB-InfoV. The timely dispatch of the revocation or the goods suffices to comply with the revocation period.
The revocation is to be addressed to:
Christian Initiative for India e.V., Holstenstr. 119, 22765 Hamburg, Germany
Fax to +49 (0) 40-311350
In order to meet the deadline, it is sufficient to send the goods in time, or inform that you want to return the goods.
The right of revocation does not apply to the delivery of goods which have been manufactured according to customer specifications or are clearly tailored to the personal needs of the customer or to the delivery of audio or video recordings if the seal on the delivered data carriers has been broken by the customer. The right of revocation also does not apply to food and beverages.
The instruction about the right of revocation can be found in text form on the order confirmation or on the invoice.
Consequences of revocation
In the event of effective revocation, the mutually received services shall be returned and any benefits derived (e.g. interest) shall be surrendered. To this extent, the customer must return the delivered goods - if necessary against reimbursement of the purchase price already paid. If the customer is unable to return the goods or can only return them in a condition which is not in accordance with the contract, he must compensate Cifi e.V. for the value of the goods if the deterioration or destruction of the goods is due to handling of the goods which goes beyond the usual inspection of the properties and functionality of the goods.
The return of goods in the case of the effective exercise of the right of revocation is franked to Cifi e.V. You have to bear the regular costs of the return if the delivered goods ordered or if at the time of revocation you have not yet provided the consideration or a contractually agreed partial payment. Otherwise the return is free of charge for you.
END OF THE LEGAL REVOCATION INSTRUCTION
§ 4 Reservation in case of unavailability
We reserve the right to refrain from executing your order if we do not have the ordered goods in stock. In this case, we will inform you immediately about the unavailability and refund immediately any purchase price already paid by you.
§ 5 Prices and shipping costs
The prices listed in the shop are final prices in Euro and include the value added tax applicable in Germany at the time of conclusion of the contract.
The following shipping costs apply, unless otherwise stated in the respective item description in the online shop:
5.1. Germany: For shipping within Germany we charge EUR 2.00 - EUR 10.50 shipping costs (DPD parcel) according to weight. The shipping costs are displayed in the shopping cart.
For some bulky items we charge a shipping surcharge per item. If a shipping surcharge should be added to the individual articles, you can take this from the respective product description.
5.2 EC Member States: For the dispatch in EG member states we compute forwarding expenses at a value of 16.99 euro per order (max. 5 kg). The shipping costs will be clearly stated in the shopping cart system and on the order page. For some bulky items we charge a shipping surcharge per item. Should a shipping surcharge be added to the individual articles, you can find this in the respective product description.
5.3 Outside the EU: we do not ship goods to countries outside the EU. If you live outside the EU, please contact us BEFORE placing an order.
§ 6 Return costs
In the event of an effective revocation (§ 3), the customer shall bear the regular costs of the return shipment if the delivered goods correspond to those ordered or if the customer has not yet provided the consideration or a contractually agreed partial payment at the time of the revocation.
Please always send returns sufficiently franked to the following address:
Christian Initiative for India e.V.
Shipments sent freight collect cannot be accepted due to the disproportionately high costs incurred by Cifi e.V., so that every return shipment must be properly franked. Your expenses will be refunded in this case.
In order to avoid misunderstandings, please contact us by telephone or e-mail before returning the goods.
§ 7 Terms of payment and delivery, transfer of risk
Cifi e.V. endeavours to deliver the ordered goods - if in stock - within a few working days. The delivered goods remain the property of Cifi e.V. until the purchase price has been paid in full.
Unless otherwise agreed, the goods will be delivered to the buyer's address. Delivery can also be made to another address at the customer's request. Please do not hesitate to contact us. Cifi e.V. will inform you in writing (usually by e-mail) of any promises of deviating delivery addresses and any additional costs incurred.
In the case of purchase on account, the purchase price is due net - without deduction - within 14 days of the invoice date.
In the case of advance payment, the purchase price is due net - without deduction - within 14 days of the invoice date.
Should you be in default of payment despite reminder and setting a deadline, we are entitled to charge default interest at a rate of 5% above the base interest rate of the European Central Bank.
The risk shall pass to the customer upon transfer of the sold item.
§ 8 Warranty
The customer shall be entitled to the statutory warranty claims for defects.
The customer is obliged to check the goods for completeness and transport damage upon receipt and to notify Cifi e.V. immediately of any defects. In the event of a defect, Cifi e.V. shall, at its discretion, remedy the defect, deliver a defect-free item or refund the purchase price.
The warranty claims for defects do not extend to such damages for which the customer is responsible.
The statute of limitations shall be based on the statutory provisions.
Claims for damages by the customer are excluded unless the customer suffers an injury to life, body or health due to an intentional or negligent breach of duty by Cifi e.V. or an intentional or negligent breach of duty by a legal representative or vicarious agent of Cifi e..V. or the purchaser suffers other damage which is based on an intentional or grossly negligent breach of duty by Cifi e.V. or on an intentional or grossly negligent breach of duty by a legal representative or vicarious agent of Cifi e.V..
§ 9 Applicable law
If the purchase is a commercial transaction for both parties, the following shall apply: The law of the Federal Republic of Germany shall apply to these terms and conditions and the entire legal relationship between seller and buyer, excluding conflict of laws provisions and the UN Convention on the International Sale and Purchase of Goods (CISG).
§ 10 Place of jurisdiction
If the purchase is a commercial transaction for both parties: For all disputes arising from the contractual relationship is exclusive jurisdiction: Hamburg, Germany.
§ 11 Severability clause
Should any provision of these terms and conditions and the further agreements reached be or become invalid, this shall not affect the validity of the remainder of the contract.